Privacy Policy – The UP Collection



This privacy policy applies to both Casa Up and Ferienwohnung Up.

1. Collection of Personal Data

We collect only the personal data needed to process reservations. This includes your name, address, email address, phone number, travel dates and number of guests.

2. Purpose of Data Processing

Your data is used solely for:

- Managing your booking

- Sending booking confirmations and information about your stay

- Answering questions or comments

- Any refund of the security deposit

3. Sharing Data

Your data will not be shared with third parties unless required by law or necessary to fulfil the reservation (for example, when liaising with a cleaning service or keyholder).

4. Retention Period

Your data will not be retained longer than necessary for the purpose for which it was collected. Billing records are retained for the statutory period (at least 7 years).

5. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access.

6. Your Rights

You have the right to access, correct or request the deletion of your data. To do so, please contact us using the details below.

7. Contact Details

For questions or requests regarding your privacy:

- Email: info@theupcollection.eu