Privacy policy – The UP Collection



This privacy statement applies to both Casa Up and Ferienwohnung Up.

1. Collection of personal data

We only collect personal data that is necessary for processing reservations. This includes: name, address, email address, telephone number, travel dates and number of guests.

2. Purpose of data processing

Your data will only be used for:

- Managing your reservation

- Sending reservation confirmations and information about your stay

- Answering questions or comments

- Possible refund of deposit

3. Sharing of data

Your data will not be shared with third parties, unless this is legally required or necessary for the execution of the reservation (for example when contacting a cleaning service or key manager).

4. Retention period

Your data will not be stored longer than necessary for the purpose for which it was collected. Billing data will be stored in accordance with the legal term (minimum 7 years).

5. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access.

6. Your rights

You have the right to view, correct or delete your data. To do so, please contact us using the details below.

7. Contact details

For questions or requests regarding your privacy:

- Holiday Apartment Up: info@ferienwohnung-up.eu

- Casa Up: info@casa-up.eu